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The Ordering Process
1 Click on item you want to buy. All products are electronic downloads. No CDs are shipped.
2 Go through PayPal Payment Process.
Note: If you pay via Credit Card, it is processed instantly and you will receive a confirmation email immediately after ordering.
Note: If you pay using money from your bank account, that is called an eCheck and it is similar to writing a regular check. eChecks take 3-4 days to actually clear. You will not get a confirmation email or registration code until the eCheck clears your bank. It's much faster to use credit cards instead of eChecks.
3 An Order Confirmation Email w/ registration key will automatically be sent to the email address associated w/ your PayPal account immediately after it's processed via PayPal.
Common Ordering Issues
Note: Ensure that the email address associated with your Paypal account is still a valid email address.
Note: Ensure that your SPAM filter is not blocking email from support@xheadsoftware.com
Note: Ensure that your mail box is not full.
Note: Check your spam or junk mail folder as the order confirmation email could end up there.
Licensing Options
Single User
1 users, 1 machine
Example: This means if you have an iMac, you can only run the application for one user on one machine.
Family Pack User
5 users, 5 machines
Example: This means if you have 5 Macs, then you can run the application as 5 different users on all 5 machines.
Site Licensing
Custom # of licenses & machines
Example: Users and machines defined by a custom site license agreement.
Zero Risk Guarantee
When you purchase our products, you have a full 30 day zero risk guarantee. If you're not completely satisfied, let us know and we'll refund your money. It's that simple. We want you to be satisfied with your software purchase.
Site Licenses
For information on purchasing site licenses, please click here
Purchase Via Snail Mail
1 Send us a letter w/ product name & check to our address
2 We'll process your order and email you the key after the check clears
Outstanding Support
We provide absolutely outstanding customer support. You may contact us at support@xheadsoftware.com if you have any questions regarding our products or if you need any help at all.
Paypal Information
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